People

We are committed to equal opportunities and the creation of an entirely non-discriminatory working environment and our recruitment policy and guidance, underpinned by our vision and values, operates to ensure that all employees are recruited, developed, promoted and remunerated on the basis of their skills and job suitability.
 

Highlights

  • Nominated in the Parliamentary National Responsible Business Champion Awards
  • Continue to hold the Investors in People Gold Award
  • Proud supporters of the WiH2020 campaign and have signed the Diversity in Hospitality, Travel and Leisure Charter

Pub Support Centre

We recognise the importance of workforce policies and practices and we’re proud to continue to hold the Gold accreditation by Investors in People. ​Continually engaging with our people is crucial to ensuring our colleagues are heard and we annually undertake an employee engagement survey to better understand how our employees feel about all aspects​ of their role and the Group. The output from the survey is used to inform future engagement and drive activity across the Group. ​

In the coming year Jane Bednall, a non-executive director, will be working with our HR team on workforce policies and practices so that our healthy culture and positive engagement with the workforce is maintained.

Pub Support Centre

Training and Development

We’re committed to developing our colleagues and internal progression is something we are proud to champion so we support our people with bespoke training and coaching opportunities to achieve their potential by working with various training providers.​ Our commitment to providing apprenticeships to our colleagues even earned us a joint nomination from Julian Knight MP and Dame Caroline Spelman MP in the 2019 Parliamentary National Responsible Business Champion award.

Training

Diversity and Inclusion

We are committed to equal opportunities and the creation of an entirely non-discriminatory working environment and our recruitment policy and guidance, underpinned by our vision and values, operates to ensure that all employees are recruited, developed, promoted and remunerated on the basis of their skills and job suitability.

Driven by output from the engagement survey, we have this year rewritten and promoted our flexible working policy which encourages a better work-life balance. To further demonstrate our determination to make a meaningful contribution to improving diversity and inclusion not just within our business, but also across the wider hospitality industry, we are also proud supporters of the WiH2020 campaign and have signed the Diversity in Hospitality, Travel and Leisure Charter.

Diversity and Inclusion
 
Reward and Recognition

The Group offers a range of flexible benefits to employees, which allows them to tailor their overall reward to suit their particular individual needs. Over 80% of our support team make use of one or more of these benefits. The Group also encourages employee ownership of Company shares through a Save as You Earn (SAYE) scheme and a Share Incentive Plan (SIP). ​

We regularly benchmark salaries and rates of pay and benefits as part of our aim to recruit and retain great people to operate our businesses and to support reduction in colleague turnover and improve productivity.

Our Publicans

Our publicans are the lifeblood of Ei Group and we are completely committed to providing them with the tools and know-how to support a successful and sustainable business. Every new publican has access to a dedicated regional manager, our award-winning training including the EiLearning Portal, business tools and materials including a free website, comprehensive commercial support and a mentor to help them shape their business plans.

Our Publicans

Managed Houses

In Ei Managed Operations, Bermondsey Pubs are supporting the Diageo Learning for Life – Bartending and Hospitality Course which is led by The Springboard Charity. This six week course gives candidates the skills, qualifications and experience to help them launch their hospitality career. Bermondsey have committed to offering work placements to a number of students. Additionally, Craft Union and Bermondsey are now working with Only a Pavement Away who act as a conduit to help those people struggling to get into work overcome hurdles by finding jobs within the hospitality, pub and restaurant industry.

In Association With Logos

Gender Pay Gap

In February 2019 we published our GPG report for the snapshot date in April 2018, required for two of our companies, Ei Group plc and Bermondsey Pub Company Limited. 

Click here to read our Gender Pay Statement

Anti-bribery and corruption​

The Group operates a full suite of policies and procedures to guard against bribery and corruption. Whilst we operate in an industry that is not believed to be especially prone to bad practices the risk of bribery, corruption, fraud or theft exist in every company. We are committed to conducting our business with the highest level of integrity. This includes a zero tolerance approach to all forms of bribery, corruption, fraud and​ theft and procedures are in place which are designed to minimise or eradicate risks. Our Code of Practice applies to all employees, all our business dealings and transactions and is reviewed at least annually by the Board of Directors together with details of all hospitality offered by employees or attended by them.

Whistleblowing

The Group encourages any reports of malpractice, illegal acts or omissions or matters of a similar nature by employees, former employees, contractors, publicans, suppliers or advisors using mechanisms for reporting, and support the framework for protecting whistle-blowers who have a genuine concern about malpractice from victimisation, dismissal or detriment.

Human rights and slavery​

The Group employs over 1,500 people, with the largest concentration at the Group’s Pub Support Centre in Solihull and with increasing numbers employed in our managed houses located throughout England and Wales. We spend over £300 million of annual revenue on goods and services required to carry out our day-to-day business and this activity is managed by a dedicated procurement team who operate in accordance with an agreed policy. That policy includes the requirement to source supplies from approved suppliers and for business to be conducted honestly, ethically and with respect for the rights and interests of the people with whom we do business. We expect honesty, openness and courtesy from all suppliers and their employees. We conduct business in accordance with our responsible sourcing principles and our Code of Practice sets out our expectations of suppliers based both in the UK and abroad on issues such as pay, working hours, child labour, workers’ rights and representation. We have in place a process to audit suppliers’ adherence to all requirements contained in our Code when deemed necessary. ​

While we consider the risk of modern slavery or human trafficking taking place in our supply chain to be low we do recognise the importance of combating slavery and human trafficking and the duty to tackle these issues.

​Click here to read our Modern Slavery Act Statement

Inside the Pub Support Centre