Operator - Privacy Notice


What information do we ask you to provide and what do we use it for?

By giving us your personal data you are consenting to us processing it for the purposes stated in this Privacy Notice.

We ask you to supply

We use it to

Full name

  • Identify you and personalise any correspondence that we send to you

Email Address

 

  • Communicate with you in matters relating to your agreement

Current address

  • Send you correspondence relating to your agreement

Telephone Number

  • Communicate with you in matters relating to your agreement and operational matters relating to your pub

National Insurance Number

  • Verify your identity and conduct credit investigations

Whether you have been declared bankrupt

  • Assess your suitability to enter into an agreement with us

Any CCJs

  • Assess your suitability to enter into an agreement with us

Personal licence number

  • Verify that you have the appropriate qualification to uphold the licensing objectives
  • Submit applications as required under the Licensing Act 2003

Right to Work Documentation

(depending on circumstances, passport,  full birth certificate, official government letter, national identity card, visa or work permit)

  • To comply with the Immigration Act 2016 confirming the you have the  entitlement to live and work in the UK
  • Submit applications as required under the Licensing Act 2003

PAYE number

  • To enable the Management Service Agreement to commence

Limited Company

(Number, name and address of the business including Directorships)

  • To enable the Management Service Agreement to commence


Why do we need to collect your personal data?

We process your personal data on a contractual basis. Under the terms of your agreement you have already confirmed that you have no objection to us holding appropriate information about you and sharing your information with third parties in relation to the management of your agreement both during and after the expiry of the term.

We have a legitimate interest processing your personal data to improve your experience of our organisation through our website and other business systems.

How long do we keep your personal data?

We will keep your personal data whilst you continue to have an agreement with us.

If the agreement is not renewed then we will keep your data for seven years after your agreement expires or seven years after your final account balance is settled, whichever is the latter.

Who do we share your information with?

We may pass your personal data to the following companies and organisations:

Company

Why do we pass information to them?

What information do we pass to them?

Helen Standing Limited

To carry out the obligations made to you under the Management Service Agreement

Name, address, phone number, email address, limited company details and PAYE number

Gleeds UK Limited, or other such organisations that we may use from time to time, cellar cooling contractors, health and safety consultants, emergency repair contractors, compliance contractors,agents, advisors, solicitors, administrators, regulatory authorities and others authorised to act in your interests

To carry out our obligations to you under the terms of the contract. To ensure that we are in compliance with the regulatory matters relating to property maintenance

Name, address, phone number and email address

Suppliers (Drinks,

1st Waste Limited, BOC Limited,

Pestokil Limited, Mr Scratchings Limited Cotswold Stateside Limited and Sound & Leisure Limited)

To enable them to arrange deliveries of goods purchased under your agreement

Name, phone number and email address

Gosschalks or other such organisations that we may use from time to time

So that they can provide legal services on our behalf

Your name and your agreement

Vianet Limited, gaming suppliers, and other such organisations that we may use from time to time

To ensure that you are operating in compliance with you agreement

Name, address, phone number and email address

PHD Mail or other such organisations that we may use from time to time

To generate and distribute financial documents

Name and address

External valuers and surveyors

To assess the rateable value of the property and for condition management

Name, address, phone number and email address

Responsible Authorities (Local Licensing Authority, Local Police and the Secretary of State (Home Office))

To make applications under the Licensing Act 2003

Your full name, date of birth, current address, personal licence number, rights to work, nationality and other relevant information that the require under the Licensing Act 2003

Local Authority & Utility suppliers

Where requested to confirm change of Management Service Agreement arrangements for the collection of local taxes and payment for utilities

Name, address, phone number and email address

Tulchan Communications LLP or such other organisations that we may use from time to time

To provide us with financial and PR advice

Name and your agreement

Arthur J Gallagher Insurance Brokers Ltd,  Zurich Insurance Group Ltd or such other organisations that we may use from time to time

To provide you with buildings insurance which covers all risks of physical loss or damage to the building (see your policy for main exclusions)

Name and your agreement

Our Auditors

To audit and approve our corporate accounts.

Your agreement

Zonal Retail Data Systems Limited

To provide till systems to the operator under Management Service Agreement

Name, phone number and email address


Is your personal data processed outside of the UK or EU countries?

We do not process your personal data outside of the UK or EU. Your personal data may be processed by the third parties that we share it with outside of the UK.

Is any “profiling” performed using your personal data?

No, we do not perform any kind of automated processing for the purposes of analysis or prediction using your personal data unless you submit an application. 

You should speak to the Area Manager or Operations Manager for information on how we assess your suitability for a pub.

What are your rights?

For more information on your data protection rights refer to our Ei Group plc Privacy Statement.

 

Version Control
Version Number 1.0
Date Published 25/05/2018